Costa Coffee Strategy Profile: Unveiling Katrina Khan's Success
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Costa Coffeeinstructed Venari Partners to pull together a strong shortlist of experienced strategy profiles to lead their ‘ Proud to Serve ‘ function.
The ideal profile would need a strong Mathematical background and have a real passion for customer service. They would be responsible for planning, directing and co-ordinating activities to manage and implement parts of Costa’s transformation/Change programme.
As a Lead position this would prove to be a crucial hire for Costa.
The chosen profile,Katrina Khan, possesses a great understanding of strategy accompanied with charging global delivery solutions for IHG. Katrina was a great choice for what is a very ambiguous business model and we are sure with her appointment, success will follow.
Tags:
- Talent Strategy
- Case Study
- Executive Search
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Mark specialises in executive recruitment within the retail and consumer goods sector. With over 25 years of experience in recruitment, he focuses on securing premium leadership talent for key strategic and commercial roles, including at C-level. He began his career at Hays, where he spent a decade before moving to Investigo for eight years. He joined Venari Partners in 2018. Mark has significant experience in hiring professionals across various disciplines, including strategic marketing, corporate development, strategic planning, market access, digital, customer experience, operations, revenue growth management (RGM), and pricing. He is passionate about innovation within his sector and has a particular interest in customer experience and product development. Outside of Venari Partners, Mark spends most of his time with his family. Having two children (12-19) keeps him on his toes. Before children arrived on the scene Mark competed nationally at Swimming, Squash and Badminton.
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