Costa Coffee Strategy Profile: Unveiling Katrina Khan's Success
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Costa Coffee instructed Venari Partners to pull together a strong shortlist of experienced strategy profiles to lead their ‘ Proud to Serve ‘ function.
The ideal profile would need a strong Mathematical background and have a real passion for customer service. They would be responsible for planning, directing and co-ordinating activities to manage and implement parts of Costa’s transformation/Change programme.
As a Lead position this would prove to be a crucial hire for Costa.
The chosen profile, Katrina Khan, possesses a great understanding of strategy accompanied with charging global delivery solutions for IHG. Katrina was a great choice for what is a very ambiguous business model and we are sure with her appointment, success will follow.
- Talent Strategy
- Case Study
- Executive Search
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Mark joined Venari Partners in 2018 and specialises in executive search across the retail and consumer goods sector. With over 25 years of recruitment experience, he focuses on securing senior leadership talent for strategic and commercial roles, including C-suite appointments. He works with organisations to identify the expertise needed to drive business performance, growth and long-term success. Throughout his career, Mark has developed extensive experience recruiting across a broad range of functions, including strategic marketing, corporate development, strategic planning, market access, digital, customer experience, operations, revenue growth management and pricing. His career began at Hays, where he spent a decade, before moving to Investigo for a further eight years. With a particular interest in innovation, customer experience and product development, Mark brings a strong understanding of the evolving retail and consumer landscape. His extensive recruitment experience and sector knowledge enable him to advise clients on the leadership talent needed to respond to changing market demands.
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